SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really great and fast delivery
Class! Performance is excellent! Metal. The increase range matches.
Excellent microscope, the child liked. At 2000 times the increase fails to perfectly catch the focus
Thank you, very good microscope everything works, everything is in stock. Order came very fast
This is not a professional microscope, but not a toy. An entry-level microscope, suitable for a schoolboy, a student, or just a torture mind. Complete with precision, as in the description. Tripod metal. Adapter for the euro in the kit. No batteries (3 * aa). Gives a good increase, but at the maximum zoom visible defects of optics. With an average and low increase, the picture is almost perfect. The brightness regulator works. The diaphragm regulator-the effect of its switching did not notice. The sharpness regulator is only rough setting, but the stroke is smooth. I'm happy with the purchase.
Great microscope! It's just incredible that now you can buy such a serious microscope with a lot of additional tools, components, samples are cheaper than 10 k Rub. Very convenient to use, there are various options for fixing samples, the ability to power from the network and from batteries. The family was ordered the second one, both came quickly and successfully.
Everything is fine, everything works! Full set. I recommend both the store and this microscope. It came very quickly from the warehouse of the Russian Federation.
Thank you so much! Has received a microscope, zazazyva to a child for 4 years for a birthday, has come on time)) At first sight everything is OK, beautiful and quality! They haven't checked yet. I hope to like it... packed perfectly, delivery less than a month to Ukraine.
Great microscope, very good definition, I opened it to check it out before I gave it to him at Christmas and I got stuck watching the slice. Nice to buy, I 've actually ordered another one for my niece, great value!
In Minsk received a month after sending. From the Russian warehouse. Track was partially tracked. As in the description. All in the kit. Everything works. On the computer the picture is very clear, beautiful. Made soundly. 2 lights, both work. But probably a little expensive, after all. On cheaper reviews are bad. Seller recommend. Thank you.
A good microscope, thought that there would be more in size
Good microscope in appearance. They haven't tried it yet. Shipping fast.
Of course they were not microscopes that were at the laboratory at school, they were more solid and reliable. Here everything is quite compromise on the assembly, but nevertheless works well. Quite interesting for both the child and the adult, the price-quality suits. Digital camera is good.
very helpful store, very fast delivery.Recommend.Well packaged.
My son liked it very much. Material quality is good. I bought 1.3 kamere but higher. Better on camera
The microscope looks good quality, it lacks testing, arrived well packaged I am surprised how quickly it arrived in Jalisco Mexico took 2 weeks 2 days, communication with the store is very good I highly recommend!!
To the level of an amateur microscope is just super! The image is clear, all steady, quality materials, easily and smoothly adjusted, a large range of increases. Of the small shortcomings I will note: 1. It is necessary to mess with the smartphone, camera aim and focus (but do not need to buy a more expensive kit with a camera!), 2. to change the eyepiece from X10 to X25 or add x2 you have to shoot a smartphone, and then re-configure, 3. The wire from the power supply is very short 0.5 m (But you can put batteries!). In general, the product is certainly worth its money (bought for 60 $), I recommend the goods and the store!
Excellent product, well packed and protected, came all accessories and works from the Thousand Wonders. Very happy since he didn't delay arriving.
I write a review after I completely checked the microscope. The order came quickly, the packing is intact, in a normal carton. I ordered a child for my birthday. Very satisfied with both the child and me. All corresponds to the description, sorted out and already a lot of things considered, very interesting. I attach the photo with the description. 1 moss that sits on fruit. 2 Sugar 3 is the one who starts in a cereal, less than a millimeter 4 ordinary sponge a lot, what else. Order-you will not regret!
Good microscope, I can see everything I wanted.