SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wire is good, long, quality. The parcel came quickly in 3 weeks. The goods are satisfied. Thank you so much to the store.
Corresponds to the description and photo
I ordered 27.11, the parcel came 29.12, I order not for the first time, all friends sat on magnetic charging, the quality of this company at altitude, charges well, the magnet holds tightly, only this time delivery month, usually weeks 2, because of holidays probably, with the store did not communicate, there was no need, The goods sent quickly, to the seller Thank you and recommend
The goods received, everything works well, thank you.
Провод просто бомбический, залетел как родной, на вид прочный, с подсветкой видно ночью телефон, что способствует его быстро найти, магнит мощный, основание корпусов алюминий, из минусов спутывается кольцами, на магнит налипает всякий шлак, пока минусов больше нет. Советую, особенно кому в диковинку)))
In the parcel combined several orders, sent quickly, arrived in an acceptable time. The cable works, charges quickly. Packing normal. The cable itself came in a branded bag. Creates the impression of very good, high-quality China.
Good magnetic cable. I take in this store not the first time. Length 2 meters, very convenient. The parcel was tracked.
Заказывал в москву 3.12.2020, получил на почте россии 25.12.2020. Товар полностью идентичен фото. Не в первый раз заказываю, провода прям мега нравятся. Нереально удобные. Теперь заказываю всем знакомым и на работу.
Quality is excellent. But the wire is thin. But everything is fine.
I take not the first and not the second time, I really like this company, I decided to try a round plug. Everything is as always excellent.
The goods came quickly. The cord is very stylish. The quality is excellent. The diode when connected to the network burns. To the tablet connects easily, almost makes everything itself worth bringing. The charge is coming. The magnet is so powerful that it raises heavy scissors. The description fully corresponds to the product. I took one cord for a sample, now I decided to provide such devices to the whole family. Seller categorically recommend
Thank you very much, everything works only delivery long pleased threw in the mailbox
Ordered 16.09.2020 came 26.09.2020 All super charging is going. I recommend the store and the wire to purchase.
Кабель отличный,заряжаю телефоны,планшеты,электробритву,если аккуратно пользоваться, надолго хватит
Двухметровый кабель достался за 2 рубля. Продавец спокойно выслал. Пришло в фирменном зип-пакетике. Кабель сделан качественно, магниты достаточно сильные. Благодаря адаптеру в виде заглушки разъём не расшатывается со временем и в него не попадает пыль. Имеется световой индикатор. Магниты примагничиваются на расстоянии до 3 см. Из-за длинного кабеля заряжается телефон медленнее, понятное дело. Быстрая зарядка не поддерживается. Для передачи данных НЕ подойдёт. С продавцом общаться не приходилось. И товар, и продавца рекомендую.
доставка в указанный срок, по России не отслеживалась, с продавцом общаться не было необходимости, Всё работает.