SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome is high! Found that support would be magnetized because joints can soften with time. It is not magnetized, but yet is with joints firm, so not have worry. My notebook is a Lenovo Ideapad 320, and it was very well placed. Support only scale if I move much on it. As it can be loud, I recommend to anyone working/studies with the notebook, because you can leave the screen at eye level.
Good stand. Was packed in a box. Comes with a soft cover. Laptop 16 "is normal.
Feels quality, my HP Pavilion barely stops in the sidewalks, don't buy if your laptop is excessively fat
Delivery fast DPD in picpoint. Stand fire! Iron!
I am very pleased with the great product, very stable, so far we will see how long. I recommend everyone a lot of setting options.
Quality is super! Delivered in 3 days!! The courier brought home! I advise everyone
Excellent product. Very good quality, solid, very useful, feels very nice and very nice in addition.
Quality goods. Metal. The wide angle of adjustment is almost 90 degrees. Fast delivery (in Rostov-on-Don for 4 days). Thank you very much.
Liked a little less than the second. But still very good. Stable. 15 "laptop keeps well. The store attached the cover, which is nice. There are very small defects.
The product meets the promised, I am very satisfied. Thank you
Arrived today, so now quite liked the product, not spent feeling be something fragile, used with my Inspiro n4050 that is relatively heavy and this all ok… So happy with the purchase.
En: Great product. Very compact and functional. Great for people who takes the notebook to different workplaces. Pt: Produto excelente. Compacto e funcional. Ótimo para quem muda de local de trabalho constantemente.
Это очень крутая вещь! Пока что я в восторге просто - она компактная, стильно смотрится и отлично держит мой 13’’ ноут :) чехол тоже кайф, приятный и удобный! Много вариантов для изменения угла наклона, хоть вертикально ставь. Все резиновые части с защитной пленкой, металлический корпус цел и невредим.
Desde cali colombia. Se demoró 32 días. Totalmente metálico buen material. Buen vendedor.
It was quick to arrive my place, It seems like it's well build, and it's Very pretty too. laptop 16inch
Excellent purchase, exceeded my expectations. He arrived in a few weeks in Chile. 100% recommended
Delivery came this morning. Its packaging box itself was sold good quality, strong enough to protect the content. It is a wonderful product and I recommend it to everybody who are seeking for portable laptop stand. its size is compact enough, easy to carry.
Pretty good and light since it's aluminium. Does not fold that well, probably because the design and production methods are not as high tech and precise as two other models available out there.
Seller handsome stand for laptop is chic, but it is purely designed for ultra-thin note or MacBook, a little thicker laptop it seems to be standing but moving... ;) I advise everyone