SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Très belle montre, reçu très rapidement, je suis entièrement satisfait des couleurs et de la qualité, le réglage est simple et ont lit sans peine l'intérieur du cadran.
Very beautiful and well packed, not only box as custome, but like the watch.
The product not left, a great quality and fully functional. Like the photos and videos advertised the store also arrived quickly and smoothly.
The watch is as the description says, beautiful with accessories to fit bracelet, Cleanser cloth
Arrived very fast!! The watch is cool!!
Super well the products, it's what I expected and it came very light.
Exelent product, time delivers you very good
The product corresponds to the description, the track in Russia was not tracked in the application, looked at other resources
Amazing watch. Very very premium, I highly recommend
I am very happy, exceeded my expectations the watch is very beautiful
Beautiful watch very attentive best arrived perfectly with a picture
Excellent product quality and fast delivery, well packed!
The watch is beautiful and perfect after I will set the time I found it very beautiful and arrived before the schedule
Particularly tall on the contents is complete without damage Special tall
Too Beautiful
Is very good! I loved myself new watch!
The watch is made easier than in the pictures, in the photo the store's watch as if additionally drawn, all the faces are deepened, looks stronger. In real life it looks a little easier, on an amateur, the clock is huge, the thickness is about 16mm, Outer Circle Diameter 45mm. Remeshek looks nothing, but the quality of rubles is 100. There was a spontaneous purchase, more wanted to see if it was possible for such money to take something worthy, as a result, they look at their 1500r, nothing supernatural. At 36 years old as it is not decent to wear such. But the friend appreciated, I will collect more opinions of others, I can finish the review
All by the way. took as a gift, with a box. in the load they gave a clamp, to shorten the bracelet.
The clock came in 8 days everything is fine, I'm happy