SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is really good. Amazing! Thank you for your prompt shipment delivery. Feedback I received:
пришло за 20 дней, вроде не подделка
Love the bracelets, a little big on my hand, but nice.
very nice bracelet
Bracelace a bit too long but it's good quality. Thank you the store that sent spare part of this bracelac as well.
Perfect gift. Wonderful bracelet. Order: 13 November 2020/ Dispatch: 15 November 2020 / Delivery: 30 November 2020 Shipping time: 15 days, Items have been received in good condition & in time. Excellent protective packaging: double bubble wrap. Gold tiger eye stone beads bangles bracelet corresponds to the given description. Beads: 19+1 (8mm-28mm) for Wrist size: XS-160mm My wrist: 145mm Excellent quality, no defects! Quite reasonable price. 11.11 discount. Product exceeded expectations. Perfect communication & very fast shipment. 5★ Experience. Great transaction, I'm absolutely satisfied. I'll buy from JD Gemstone Jewellry Factory Store again. It's a pleasure to deal with serious store. Always reliable & highly recommended. Thank you. ♡♡♡ Best wishes!
Excellent bracelet, beautiful
thank you veri much
They're pretty taaaan, from the smallest size to the biggest, they are natural stone and the carving of the Pixius is very fine. It's one of my favorite items. Good luck and prosperity
5 Star; Well packed; Very pleased with stock
Beautiful bracelet but called for someone with narrow wrists. I'm no expert, but the leeuwenhondje is according to me no real stone. There all grooves of the cutting out there polished look and also the fangs are to around, inplaats of angular. It is as if the figurine in a mould cast is. I have animals from Stone made and the grooves therein are not polished because one there normally not in can arrive. So I doubt the authenticity or it called genuine Stone is or a whole good shape of artificial stone powder high pressure in molds shape is given. Also because the price one asks for such a bracelet natural ridiculously low is. View the pictures but once well and draw your own conclusion.
Thank you, very beautiful bracelet, I recommend!
looks great
maravillosa
The bracelet is very nice. Real Tiger Eye. The store sent a gift. I recommend 100%. Thank you so much!
As described and highly recommended the store and their product.
Good re-order.!