SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice watch! The color chose for its lemon gold, everything is perfectly combined! I ordered on sale 11.11, went a little more than a month! The store immediately sent! You can take boldly for a gift, look presentable!
The watch is just gorgeous. Good packaging, especially very nice that each part is branded, when transporting, the scratch is impossible to get. Very comfortable and the quality is quite good. The Council.
Stylish already many reviews written, I join. For those who do not drive around the brands and are not ready to overpay for the name. Quality is good.
To say that I'm happy, it's not to say anything! The watch is just gorgeous! Very neat, everything was branded with glue, so as not to scratch. Plus a bag, plus a soft backing and a box. Packed on conscience! On the hand look great and do not say that so cheap bought
Very steep, well-packed, very worthy. The chic is shorter, very ponpavied
I really liked this watch. They are well executed, look at a million. Yesterday I already wore to work, and received a lot of compliments. I recommend it to everyone. It's been in Georgia for a month.
One of the best purchases on Ali Express! The watch looks great, it was packed reliably, delivery to Estonia took less than a month, I will definitely order other colors :)
Cool Watch and very fast delivery. Thank you to the store for the excellent work.
I liked that the store sent the goods very quickly, within the hour. Delivery to St. Petersburg took 4 days by courier. All Super
The watch is elegantly packed, they do not look cheap, you can take it for a gift. Later I will add how they keep during socks.
Can buy without problem. Great product. Arrived ahead of time. Wonderful.
Very stylish and beautiful watches, look expensive. Came perfectly packed. The strap is easily adjustable under the arm, all covered with a protective film. Very satisfied with the purchase, I recommend the store and the goods!
Amazing watch! Quality fire! All packed in bags/boxes/films. For a gift-perfect) delivery to postomat
Nice watch. Tangible in weight, look expensive. Let's see how much will last
Simple and beautiful, to women is as a piece to collect the look. Gold Rosé shines and combines with the skin tone, the size is perfect. Bought 11/11 He arrived with less than 12 days for those who live in Northeast, very fast, think lucky, will buy more and see if it is normal delivery time nonsense.
Delivered to the Moscow region in 8 days! The watch looks decent, beautiful, the feelings on the hand are very pleasant. Came in a beautiful box, for a gift to loved ones-the most it!
Came quickly, delivered the courier. Packed very carefully-all parts of the case and straps in protective films. Work)) on the hand look very nice, not heavy. Happy with the purchase! Recommend!
Delivered from Russia for 3 days, very satisfied, the clock looks expensive
Excellent watches, unusual that without a second hand, but very decent quality ordered delivery from Russia, come in three days. I recommend definitely.
Nice watch! I bought it on the recommendation of Irina alishopping_guru. Delivery-instant, 3 days. The courier brought it home. The watch in a stylish gift box, all parts of the watch under protective films, the plug took off-the clock went. As in work and sock-I'll look. But the goods and the store will definitely recommend to my friends! The watch as in the picture, with the store did not communicate. Sent the goods in a few minutes after payment.