SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it very much, it keeps it well. While everything suits.
Delivery took 15 days. The Mount itself is quality, but I have not put it in the car yet
Very good! Recommend.
Very pleased with the purchase. Advise
Keeps better than my previous magnet from Ashan. Appearance arranged, small and convenient. I am happy
Parfait.
Looks expensive, the plastic is durable, I think it will hold well. Until I put it in the car
Seems to keep it still normal. I drove a couple of km, the pit and the lying one crossed. Smartphone did not slide from the magnet
For the car is a good option for the holder. Firmly holds and holds
Magnets are great. Firm five for quality goods.
I did. In life, even better than in the picture and the price is favorable and the quality is good.
It came, everything is fine
The order arrived a little more than two weeks. To delivery, packaging, quality of questions is not at all.
Looks good, asked to additionally put a metal plate, agreed, but did not put. So 4 star
Very good recommend ....
Already the Third Order, a convenient thing. Nya one phone in the car on the panel, on the second DVR on the glass. The quality is fine, packing too. Last time I arrived, but at the first magnetizing of the registrar was filmed with an elastic band and magnets, I had to glue it. Let's see this time. Advance 5 stars with the hope that everything is fine. But the quality of everything else is all norms.
замовляв попередній раз не поворотний варіант так він ніби тримає краще. міняв місцями магніти, все одно в вигляді таблетки тримає краще, не розумію в чому прикол
Товаром довольный по городу не выпадает держит телефон, но только нужно клеить на чехол, под чехол не держит, за 2 месяца телефон пытался падать 2 раза но я видел что прослабляется и клонится вниз, ловил, и один раз выпал из воздуховода, это по больших ямах в селе и на бездорожье. А так довольный, рекомендую