SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
spedizione veloce e prodotto funzionante. la la qualità è allineata al prezzo del prodotto manca una valigetta per il contenuto.
Came in a mint box but the device itself and the consumables are completely consistent with the description already checked in the work everything works fine thank you very much and great value for money
The order is satisfied. Came in three days. A lot of attachments. Packed perfectly. Seller recommend.
Item ordered, 23.11.2020, goods prishol in the Krasnoyarsk territory, 12.12.2020, the goods are excellent, this store can take this product.
Got it. And very quickly. Delivered the courier. Great thing!
Ordered from Russia!!! Fast delivery, courier service "IML" brought to the door. It seems the store, sent even more attachments than I ordered, which is very pleasing. The tool works correctly, work and all five modes of rotation speed. Spare brushes included! Instructions for use in full in English! Very convenient in hand tool!!! I recommend the seller for purchases. Thank you very much, I'm happy...)))
Everything corresponds to the description. Delivery from Moscow is 5-6-days. Brought the courier home. Everything works. A lot of all sorts of tools for polishing polishing. Spare brushes. But there was a scratch on the case. Since I ordered for a gift, I did not like it. Declared the dispute. He wanted a discount of $1 on the purchase from him. Naturally, I didn't agree. Continued the dispute. It's Ali. As a result, I was compensated for a certain amount for a scratch. In general, I'm happy. I will not reduce the evaluation. For speed and not a bad engraver for this price. Recommend
The drill works. It all came in one package with a scatter. How to Fix felt circles has not yet understood. I think the screw for them needs more authentic.
It all came quickly, tracked places 350 km went 3 days, works lengths 18 cm
I haven't tried it yet, but it looks good. Super fast delivery.
Thank you! 5 Stars! To Bashkiria exactly 2 weeks! I recommend the store to everyone!
I arrive super fast everything well I am very happy for the purchase Thank you lack manual!
Everything is fine, it works. The only negative-there is no button for fixing the cartridge on the flexible shaft.
It came quickly, within 5 days delivered the courier to the door. When checked, turned it on, everything works. I tried the extension cord all right. I do not know how long they can work, but after 5 minutes of work it was heated medium.
Fastest shipping. Everything works. My husband is happy.
Thank you very much to the store everything works fine I recommend
Sent 16.09.20. Arrived 09.10.20G. Novokuznetsk Kemerovo region Topar as in the picture, corresponds to the description. Prodovets sociable responsive, for this respect and respect. The goods sent out the day after the order. Ordered kit number 2. It includes: Dremel, key, spare brushes, flexible shaft and a set of needle scarves. In the kit there were no rustles and a flexible shaft. Contacted the producer. Sent skins and video unpacking. He sent me a bar code for payment of 0.81 kop., I paid and was sent a flexible shaft and needle balls. 09.10.20 sent 29.10.20 arrived at the post office. Barcode is needed to send the goods and its tracking. I'm happy with the purchase as an elephant, everything works, everything pills. The store is honest, did not deceive. Product Name: prodovtsu and the store with the goods 5 +⭐⭐⭐⭐⭐⭐
Вроде норм. Доставка быстрая.
До Ейска за 5 дней из РФ, привëз курьер домой. Всë как в описании. Сам аппарат тяжëленький, в руке удобно держать, обороты от ноля до очень больших. Продавца и товар рекомендую.
Все работает, муж доволен