SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful wristwatch. Lovely colour.
Very cute, bracelet has minor shortcomings but little visible, for this price it rewelacja, it comes punctually, included was an extended battery shipment came in approx 2 wks.
The watch is beautiful, let's see how to walk
Beautiful! Seller put an additional battery. Thank you very much!
We reached Tatarstan in 2,5 weeks. The watch is beautiful according to the description, packed well came in a film and with a lock in the factory, there is a spare battery. very interesting solution for adjusting the bracelet: one link is removed directly with the lock, and behind it is another same (!) the first time I see this, Very convenient, although still have to reduce it. Of the minuses-the bracelet could be parted better, you can see the zazubrins and not even, that the watch immediately makes super cheap, for this I shoot a star.
Very nice store attentive responsible good tracking I recommend this seller super fast shipping thank you very much
Or received the watch is beautiful as the picture
To Ivanovo there was a parcel only 2 weeks. I liked very much, the gold is yellow, elegant. It's cool that behind the extra link, the next link is also with a buckle, so everything is fast and easy.
Everything is fine, Super delivery, look better than in the picture, I advise everyone. Good luck to the store.
Выписала 18.08,а получила 05,09,я считаю,что быстро,спасибо продавцу,красивые часики, тяжёлые,только нужно будет убрать немножко браслетик . Ещё не проверяла как ходят.
El
wow,super ❤ love materiál top ! dávam 1000⭐thank you ❤
очень красивые часы
Conforme au descriptif, la montre est très jolie et est de très bonne qualité. Commande reçue en 15 jours. Je suis très contente, merci
Very beautiful watch for the price. Well made and only took a week to ship to the UK. Will order from this store again because of the speed of delivery.
Tal cual se ve en la foto. Muy bonito.
Bardzo ładny i mega szybka dostawa do Polski. Polecam!
Very quick grace to the vendodor⁷
Nice watch, fast delivery I recommend
The watch is super! I liked it very much! heavy, very good watches!