SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Très sympa, fonctionne parfaitement
Item as described. Will give a second report to comment on the led lights.
For now everything works well to see how the rest takes a little while to arrive
Valuation on the good product, for your benefits. Perfect shipping package. Perfect focus integrity, running and put to load r, since you need minimum 7 hours of charging in mid light and clear 6 hours. Command works. Fastening screws included. Very precise tracking in shipping. Very satisfied with this store, I will buy more products with Boruit.
Came quickly goods works well save Bo to the store
Everything works fine. It shines brightly, the motion sensor works normally. I'm happy. And shipping fast. Packing is good. Recommend.
Amazing store, very responsive 5 stars⭐️ !!!!!! Very good product Thank you for everything
Looks 100% as in the description. Works from the box. Remote is included. Seems like a great product. I am yet to install it and hope it works for a long time. Less than a month to Bulgaria, quickly sent. All in all perfect!
Everything's OK but not tested yet.
The product corresponds to the description is very good recommend!! Came in 33 days
Delivered 26 days before Kursk, the lantern shines well
Product is super. Delivery very fast. 100% recommend
Fast delivery, ordered 30.10 courier delivered 03.11 ordered 2 pcs. According to buyers and not mistaken, the lights are really good, before sending, asked the store to check the goods everything works fine. Thanks to the seller, I recommend.
Received within 3 days. Delivery in Moscow. The lantern works. Expectations met. The light is not very bright, but for my purposes enough.
Thank you huge store, the lamps came very quickly, everything corresponds to the description, shine very powerful, turn off and on. from the remote, very convenient, before that, I took ordinary simply with a motion sensor, so there is something to compare with-these Super 10 ++++++++ (later I will lay out photo When I hang)
Lamp "Agon!" qualitatively assembled, convenient control panel! Delivery 14 days.
Super! Good Goods, for fishing cottages for the night!, etc. I recommend a producer!
Good shopping, lighting well, quick arrival and well packed, it's a good shopping, I'll buy the third one again, thank you.
verry good foarte bun a venit repede in uk va recomand cu încredere