SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just like the picture shows.
Produto muito bom! Perfeito apenas o disparador bluetooth não presta. O zoom qualidade da lente e muito boa. Pode comprar pois fica uma imagem muito nítida e HD
Very nice the truth surprised me as much as the telescope as the arrival took only 15 days recommended and thanks for the product
Very good product
Fast shipping and excellent product
100%,ok
The approach is good, the pictures of Bole are less good.
A little disappointed the level of detail is well short distance up to 100 meters It's very good for the price you have, I recommend spending something else and taking minimum 50 increases
Arrival in only 10 days in France. Not tested yet, I will make a second opinion.
Very good quality, as described.
Up to EC-RGA less than a month. This is not a 36x increase. Well, not more than 15. Soviet 20 times the pipe significantly increases. Eyepiece is smaller than 10mm diameter. Brightness is less because of this.
fantastic quality. I recommend. It came nicely wrapped and is suitable as a gift.
The product is very good, it performs its function. Thank you!
Best Company of China, shipping Raido and products not look of China, high quality. Would buy companies like this. Very good advise
You guys are awesome and I hope I will get more products from you.
I got it I put it together, I tried it and it's excellent you keep colors it looks very clear
Very good product, tested without special adjustment with a Xiaomi mi9t on tripod, for now nothing to say.
The order arrived in no time, well packed, complete, satisfied
The lens is just super!!! Quality is perfect. Buy, you will not regret! The store is well done!!! Smartphone Samsung Galaxy A51..