SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product! The quality and the price is also according to the article. Am satisfied with the purchase, recommend this store.
,Ziet er uit als plaatje. Makkelijk in elkaar te zetten. Het is licht materiaal, makkelijk tillen. Even oefenen met goed neerzetten. Omdat het licht is moet je er niet tegenaan duwen, dan valt het om. Het werkt verder goed. Ik ben blij.
It took two days to arrive. It's easy to use. You don't have to see the instructions. Studying, working or playing from bed is much more comfortable. A recommended purchase of 100%.
The order arrived in 3 days, it was an excellent purchase, now I can study from the comity of my bed n.n
A very good, reliable product, came super fast and the quality is very good. At first you can mess up A bit on how to position it but then you learn!
Hello, the table looks good quality. The feet look more sensitive. I have dogs at home and the hairs are really hanging! There are small scratches! I am overall happy with the product for now. I would leave an additional opinion later. The product arrived in less than 5 days.
Nice table! Everything works. I'm happy with the purchase. Recommend.
Delivery in 10 days as promised the store is a great product it is a little difficult to place in position exact but once you get it it's very comfortable the fan works very well and it doesn't just make noise it I certainly recommend
The box came slightly crumpled, but the table is fine. The 15 inch laptop fits easily, larger size will be small. The legs are adjustable easily, there is an instruction in English, with drawings and schemes. On the table is stable, on the couch is also quite stable. The fan works quietly. On the shelf for the mouse there are sides-you can set it under the slope, it will not fall down. I'm happy with the purchase, I recommend
In general, I do not check the description of the goods, I always study only customer reviews. Stand came quite quickly 31.08 I ordered and 11.09 was already at customs, but because of our own state structure, she was detained for 8 days on the border. Well, the Russian Post added: I did not come by SMS, that something came to me, and every day to ride on the other end of the city, to check the presence of the parcel was lazy. In general, I received it only 14.10, and the reason was that, that I didn't have any electronic signature, although before that, I came to the Post Office 5 times for different parcels and I never had anyone about didn't tell her. Even when I called collcenter mail, I was told there was supposed to be an SMS alert, and what you need to do is not said. But this is all the lyrics :) The stand came in a package and in a box. The box was very quiet, but not scary) the stand itself is steel, with a matte coating and with a plastic stand under the arm. Place fastening this "mat" only one on the right side.
I came to Minsk for a month! The box is all crumpled, but everything is whole, for laptop 17 "small but copes...
The whole table came. Laptop 17D Shire 42 cm rose as a native
Strong stand, the cooler works quietly, I like it)
Соответствует описанию. Пришло довольно быстро. Посылка ожидалась ещё только через 2-3 дня). Мелочь, а приятно. Столик интересный. Пришёл в мятой коробке, но сам без повреждений. Очень понравился! Удобный, функциональный. Собрать элементарно, только прикрутить полочку для мышки))) Однозначно рекомендую!!!
Всё супер! Доставка просто огонь - быстрая. В пятёрочке получил на кассе. Единственное небольшое огорчение - наличие дефекта столешницы. На первом фото виден дефект. хотелось бы за такие деньги всё таки получать товар первой категории а не гнутый. За такие деньги хотелось бы и по-целей товар ожидается. В остальном всё супер. Продавца рекомендую. Дополню отзыв после начала пользования.
Шикарный стол! Ноутбук, диагональю 15.6 и весом 2,2 кг держит как пушинку. Однако есть некоторые потёртости на металле, но это не проблема. Продавец общительный, рассказал и показал мне все, что я просил. В целом очень хороший стол, рекомендую!
Hello, good product for Price, i like it. Easy to use. two weeks to go in France. thanks you store. sure i recommanded to buy it.
Я живу в Испании и товар прибыл за 11 дней это очень быстро и Я доволен