SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Badr-Stores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badr-stores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very high quality goods. I did not regret what I bought. In the hand lies comfortably. Weight Without battery 1120 grams.
I got same product I have been order am happy with it but not tested yet am waiting for the battery to arrive. thanks store and aliexpress.
The characteristics, quantity and quality of the goods correspond to the description. Delivery in a specified time. Thank you to the store and the deliverer!
All the norms of plastic are good, there is no protection against overloads, in the case did not check the AKB not Doshol yet, lubricant is but little and not where you need porsto plush, by the way took because of the shock bike, he's like a 40-GR Macit-like arreinal heavier than a cheap wrench.
Delivery of the week to Tver, made perfectly, it would work as well, four steps of speed. Pleasant toy, it's for sure!
I bet you five stars for winning a halve. Delivery 42 days (probably on foot carried). By the goods say anything I can not, since it goes without a battery (I would have known it would have passed), which together with charging costs 4000. In appearance, it seems not bad, but it is unlikely to unscrew the wheel nuts.
Excellent! Quality is very satisfied, it works well! Many thanks to the store for the successful order! Success and prosperity to your online store! It is nice to deal with this kind of online shopping service. Excellent! I am very satisfied with the quality, it works well! Many thanks to the seller for a supplier completed order! Success and prosperity to your online store! It's nice to deal with such an online shopping service.
It was ten working days in the case until I tried
Has waited
I liked the nut. I tried to unscrew the wheels did not seam could not, although I tightened them half a year ago and with a decent effort. The real moment to check there is no possibility, but it turns normally. I bought it on sale with all kinds of coupons. the store and I recommend it.
From the moment of order to the date of receipt it was 4 days. The courier brought the parcel personally in his hands. The wrench is well packed. Assembled qualitatively. Unlike the cheaper options, this wrench has a 3rd contact to read the temperature and accurate battery charge for prevent overheating during operation
Goods received. Delivered Courier IML. quality is excellent.
Хороший, мощный, батарейка приехала включил, всё работаетмагаз клёвый продавец молорик уважуха респект, отвечает быстро адекватно, рекомендую, всем не пожалеете, товар пришёл быстро, аккумулятор дольше идёт т.к. опасный продукт особым способом отправляют! !!!